Support
Help Center
Find answers and get assistance with your services, account access, and VIP rewards.
Contact Support
Need help right away? Our team is available during business hours.
Call Support: 1 (833) 941-2666
Support Hours: Monday-Friday, 9:00 AM - 6:00 PM (ET)
Typical Response Time: Within 1 business day
Frequently Asked Questions
How do I sign in?
Enter your email and verify with the 6-digit verification code.
Why can't I sign in?
Sign-in is available only for active members. If your account is inactive, contact support.
Where can I view my service orders?
After signing in, open My Services to view current and past service orders.
Where can I see VIP rewards?
After signing in, open VIP Rewards to check available offers and eligibility.
How do I install SmarterHome on my device?
On desktop browsers such as Edge or Chrome, use the install option in the address bar or browser menu to add SmarterHome.
On iPhone or iPad, open SmarterHome in Safari, use the Share menu, and choose Add to Home Screen.
On Android, use the browser install or add-to-home-screen option when it appears.